• The employees of Hotel Veenendaal ensure your safety. In the event of an emergency, the emergency plan comes into effect. You are kindly but urgently requested to follow any instructions from the employees.
  - At Hotel Veenendaal we treat each other with respect and it is therefore forbidden to make insults or make discriminatory comments. It is also forbidden to sexually intimidate  our guests and employees by word or gesture (action).
  - To safeguard the peace, order and safety within Hotel Veenendaal, it is forbidden to use or threaten to use force.
  - Do not leave your belongings unattended at the Hotel Veenendaal location and in your car. Hotel Veenendaal is not liable  for loss, damage or theft of your belongings.
  - Parking, both in the parking lot and in the vicinity of Hotel Veenendaal, is at your own risk.
  - Hotel Veenendaal does not make its location available for purposes other than those set out in our policy, therefore  it is forbidden to trade, heal or offer services. The amount of a room already paid will not be refunded.
  - Anyone aged 18 or older can book a room. Each travel group must have at least 1 person aged 18 or over. The person who (also) books for other participants is liable for all others that he or she registers. With regard to underage travelers, it must be demonstrated that parents or guardians have granted permission. If a traveler is not yet 18 years old, we kindly request you to contact us by telephone.
  - A valid ID must be presented upon check-in.
  - Check-in is from 3:00 PM and check-out must be before 12:00 PM. If you wish to stay longer or want a late check out when booking (until max. 17:00), you must request this before 12:00 PM at reception. The extension must also be settled before 12:00, after which we will extend your room pass.
  - Any food or drinks left in a checked-out room will be thrown away.

IT IS PROHIBITED TO:
- Light (tealight) candles in the room.
- Cause disturbance in and around the hotel due to hard music, obnoxious behaviour and/or noise of any kind.
- Use, consume and/or trade prohibited substances in or around the hotel.
- Use, consume, trade and/or carry nitrous oxide (tanks).
- Stay in the room with more guests than booked for. These people are required to identify themselves at the reception.
- Hire a room in your name without staying in the room yourself.
- Smoke in the room. In the case we acknowledge this has happened in the room we will be charging the guests with a €150,- cleaning fee. This fine will also be used in case of disabling and/or covering the smoke detector. 

In all cases not provided for in these regulations, the management of Van der Valk hotel Veenendaal will decide.The hotel reserves the right to terminate the reservation immediately without refund of the paid reservation amount.